nCrypt CreatorOps

Tech Support That Gets You - Built for Creators, by Creators


👋 Meet Your Team

The team at nCrypt have many years of experience supporting the day-to-day needs of world-class studios, networks, creatives and their clients. Let us keep you safe and connected and free up your creative spark so you can focus on what you do best - let nCrypt handle the tech.


Watch our quick intro video below:

💼 How We Can Help

nCrypt CreatorOps is your drop-in replacement for traditional ISP and IT support designed to cater towards smaller or solo creators with niche and sprawling requirements - Our products are modular so you can pick and choose if you have specific needs.

All of our client relationships are protected by NDA and industry leading privacy and security.


📦 Complete Packages

Managed Connectivity

$199/mo

Full Managed ISP Package

An internet connection package using our managed router, primary internet, backup internet and also mobile backup internet

We take care of your migration from your current provider


Includes:

  • Dual WAN Router

  • Mobile Backup

  • Primary Internet Connection

  • Backup Internet Connection

  • Mobile Backup Connection

  • Monitoring and Alerts

Monitoring and Support

$99/mo

Complete IT Support Package

We assess, track and resolve your technology pain points

We deploy our nCrypt device on your network for seamless, quick and secure remote support

If you rely on key services that need to stay running this is ideal


Includes:

  • nCrypt Device on Network

  • Easy Remote Support

  • Regular Security Audits

  • IP and DDOS Protection

Everything Technology

$499/mo

Everything. Anytime.

Never waste your time dealing with IT or technology problems again

The value in this service is that we become a one-stop shop for anything IT for your creative needs


Includes :

  • Managed Connectivity

  • Monitoring and Support

  • Creator Module


Also Includes :

  • Custom Communications

  • Regular Check-ins

  • Periodic Recommendations


All complete packages include access to the Helpdesk. Some types of tasks or activity may incur additional time costs which will be explained and agreed before undertaking.

📦 Modular Pricing

Router Hardware

$699 one-time

Router Device Only

Preconfigured Dual WAN Router with 5G backup

Plug and Play. Set up and ready to go with New Zealand internet connections


Optional Addons:

  • Custom Configuration

Helpdesk

$29/mo

IT Support when you need it

Contact us directly through Discord, Email, Voice call - We can also be available inside your stream chat


Optional Addons:

  • Book Dedicated Time Slots

  • Time Rollover

  • 15m of Support Time/Month

Secure

$69/mo

Proactive Network Monitoring and Easy Remote Access


Features:

  • Managed Device Installed

  • Monitored Network

  • Proactive Alerts

  • Remote Access and Support

Operator

$69/mo

Support with creator tools and workflows

We assist with setup and keeping your creator tools running

We keep backups of your tools and have this ready to restore if something does go wrong


Includes :

  • Device and Plugin Sync

  • OBS Backups and Rollback

  • Proactive Checkups

  • Chatbots Support

  • Support for Streamer Tools

  • 30m of Support Time/Month

One-Off Time

Price on Order

If you need access to one-off time for any reason, we can provide this to you without changing the modules of your plan with us

The idea behind this is that sometimes there could be a need for you to access something we offer outside of your current services


Useful for :

  • One-Off Changes

  • Quick Access to General IT

  • Sudden or Uncertain Events

  • Consultation

StudioMesh

Coming Soon

Access to our network of 24/7 private creator studio and co-working spaces

Coffee available


Includes :

  • 24x7 NZ Studio Spaces

  • 24x7 Japan Studio Spaces

📞 Let's Talk

Curious to see if we are right for your studio or stream? Hit us up and we will help figure out what works best for you.

Email: [email protected]

Discord: Join our Discord